8 Steps to Achieving ‘Good’ Clinical Governance
In the world of general practice, Clinical Governance has become a central focus. Within this sphere, the QCS management system seamlessly integrates Clinical Governance principles, ensuring that this critical philosophy remains at the forefront of healthcare. Our commitment is to guide you through these eight key ‘pillars’ that form the foundation of Clinical Governance.
1. Staff Management
• Cultivate positive staff relationships.
• Ensure the right staff in the right roles at the right times.
• Address underperformance effectively.
• Keep staff motivated and support ongoing education.
• Create conducive working conditions.
2. Public and Patient Involvement
• Utilize patient feedback to enhance services.
• Implement an effective complaint monitoring and recording system.
• Establish patient forums.
3. Risk Management
• Understand, monitor, and minimize risks to both staff and patients.
• Comply with local protocols and regulations.
• Embrace a culture of learning from mistakes and incidents.
• Develop systems for reporting critical incidents and identifying risks.
• Foster a responsible learning culture.
4. Clinical Effectiveness
• Administer the right treatment to the right person at the right time and in the right place.
• Adhere to an evidence-based approach.
• Adapt procedures based on new evidence.
• Comply with external guidelines, such as those from NICE.
• Promote a culture of continuous learning.
5. Education and Training
• Provide adequate support for staff to achieve competence.
• Encourage Continued Professional Development for individuals.
• Facilitate further education and professional exams.
• Assess the appropriateness of further education.
• Conduct regular staff appraisals.
6. Information Management (and IT)
• Ensure that patient data is accurate, secure, and up-to-date.
• Maintain effective data collection systems.
• Safeguard patient confidentiality.
• Contribute to audit processes.
7. Audit
• Monitor Clinical Practice to identify and rectify deficiencies.
• Encourage reflective, personal learning.
• Provide evidence of compliance.
• Emphasize the importance of ongoing audit loops.
8. Clinical Governance Policies
• Our General Practitioner Management System offers a wide range of policies and procedures within the Clinical Governance section, all aligned with CQC criteria.
• These policies include Risk Policies, Equipment Safety Policy, Premises Safety Policy, Infection Control and Decontamination Policy, PPE Policy, Practice Legionella Policy, General Health and Safety Policy, Radiography Policy, Confidentiality Policy, Prevention and Public Health, Diversity and Respect Policy, Patient Involvement Policy, Child Protection, Audit Policy, Evidence-Based Treatment and Clinical Effectiveness Policy, and many more.
Designed with the busy General Practitioner and Practice Manager in mind, our Clinical Governance section is clear, concise, and equipped with practical forms to assess compliance levels effectively. Embrace the path to excellence in healthcare with our Clinical Governance solutions.